DreamWorks: Setup Error Installing on Japanese Windows (160779)


The information in this article applies to:

  • DreamWorks Interactive, The Neverhood 1.0
  • DreamWorks Interactive, Scholastic's Goosebumps Series: Escape from Horrorland 1.0
This article was previously published under Q160779

SYMPTOMS

When you install one of the programs listed at the top of this article on a localized version of Japanese Windows, you may receive one of the following error messages:
DirectX Setup: An internal error has occurred.

-or-

Direct X Setup : This program is English version only.

CAUSE

The DreamWorks program runs on localized versions of Windows, but Setup fails because it tries to install the English version of DirectX.

RESOLUTION

Install the Japanese version of DirectX and run the program from the executable file (located on the DreamWorks compact disc). The .exe file is located in the \Setup directory.

NOTE: The .exe for The Neverhood is nhc.exe and for Goosebumps it is gb.exe.

Create a shortcut to the program on your desktop using the following steps:
  1. With your right mouse button, click your desktop (wallpaper).
  2. Point to New, and then click Shortcut.
  3. Click Browse.
  4. Locate nhc.exe or gb.exe in the \Setup directory on the DreamWorks compact disc.
  5. Click the appropriate .exe, click Open, and then click Next.
  6. Type a name for the shortcut. For example, type:

    The Neverhood

    -or-

    Goosebumps: Escape from HorrorLand

  7. Click Finish.
The latest version of DirectX is available at the following Microsoft Web site:

http://www.microsoft.com/directx

Modification Type:MajorLast Reviewed:10/6/2003
Keywords:kbsetup KB160779
©2003 Microsoft Corporation. All rights reserved.