GPF in Administrator Tool During Remote Control of Netscape (160460)
The information in this article applies to:
- Microsoft Systems Management Server 1.2
This article was previously published under Q160460 SYMPTOMS
When you remotely control a computer running Windows 95 that is using
Netscape Navigator 3.0, and the current web page has animated pictures,
the Systems Management Server 1.2 Administrator Tool will generate a
general protection fault (GPF) error when trying to view the animated
pictures.
CAUSE
This problem is caused when a compressed animated bitmap stream is
transmitted to the Systems Management Server Administrator Tool, but the
tool cannot properly handle the stream of animated pictures being updated
to it. Static bitmaps, GIFs and JPGs will display correctly.
WORKAROUND
To work around this problem, either use Netscape Navigator 2.0 or
Microsoft Internet Explorer 3.0.
STATUS
Microsoft has confirmed this to be a problem in Systems Management Server
version 1.2. A supported fix is now available, but has not been fully
regression-tested and should be applied only to systems experiencing this
specific problem. Unless you are severely impacted by this specific
problem, Microsoft recommends that you wait for the next Service Pack that
contains this fix. Contact Microsoft Technical Support for more
information.
| Modification Type: | Minor | Last Reviewed: | 6/14/2005 |
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| Keywords: | kb3rdparty kbRemoteProg kbsmsAdmin kbtshoot kbusage KB160460 |
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