Money: Changing Account Information for Online Accounts (160331)

SUMMARY

If the Online Payment Service has changed or if the financial institution has notified you of changes to your account number, use the following procedures before making modifications in Money.

Before making these changes contact the Bank and/or Online Payment Service to verify the information.

IMPORTANT NOTE: If you use Online Payment Services and have set up Automatic Payments (Apay), all Apays must be cancelled, for the affected accounts, before disabling the Payment Service.

After these changes have been completed each account will need to be re- enabled using the Online Setup Wizard in Home Banking.

MORE INFORMATION

To cancel Automatic Payments do the following:

Send cancel instructions, then contact the Payment Service to reset the account.
Recreate the payment(s) with the new account information.

Please see the following article in the Microsoft Knowledge Base for further details:

142768 Money: How To Cancel Apays, Epays, and Send Bank Letter

After the Apays are cancelled, disable Home Banking. For instructions on disabling this service please see the following article in the Microsoft Knowledge Base:

150744 Money: How To Disable Online Services

After disabling Home Banking, go through the Online Services Setup Wizard again, to re-enable the accounts for the appropriate services. Make sure to indicate the correct new account number and account type for each account.

NOTE: In Money 5.0, if Online Banking was previously enabled for these accounts, it is not necessary to connect again to download bank information. In the Select Online Services dialog box, after entering the financial routing or ID number, hold down the SHIFT key while clicking the Connect button, then complete the rest of the Online Wizard updating the information on the appropriate screens.