OL97: How to Change Inbox Icon to Start Microsoft Outlook 97 (160297)
The information in this article applies to:
This article was previously published under Q160297 SYMPTOMS After upgrading to Microsoft Outlook 97 from the Microsoft
Exchange Client, when you click the Inbox icon, Microsoft Outlook 97 does not
start. CAUSE Both Outlook and Exchange Client use a shared component
called the Windows Messaging System (WMS). Outlook setup does not change WMS to
point to Outlook. WORKAROUND You can start Outlook using the standard Windows methods.
Use the Programs option from the Windows Start menu or create a desktop
shortcut to the Outlook program file. MORE INFORMATION A file called Chnginbx.exe is located on the Office 97
distribution CD in the \Valupack\Patch folder. Running this program will remove
the Inbox icon from the desktop and convert the Outlook shortcut to a permanent
desktop icon. The Outlook icon will then not only start Outlook; it will also
have the attributes of the old Inbox, such as the ability to do a right mouse
click and access user profiles and service properties.
Note Microsoft does not recommend running the Chnginbx.exe file with
Microsoft Outlook 2000 or Microsoft Outlook 2002. The results are not
predictable and are not supported.
| Modification Type: | Minor | Last Reviewed: | 3/11/2003 |
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| Keywords: | kbhowto kbusage KB160297 |
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