Installing Madge Smart 16/4 PCMCIA Ringnode Under NT 4.0 (160162)
The information in this article applies to:
- Microsoft Windows NT Workstation 4.0
- Microsoft Windows NT Server 4.0
This article was previously published under Q160162 SYMPTOMS
The installation of the Madge 16/4 PCMCIA PC Card Ringnode in Windows NT
4.0 shows no problems when carrying out a fresh installation. However, when
upgrading from Windows NT 3.5 or Windows NT 3.51, the miniport driver will
not be properly installed and will not work.
CAUSE
The Product Software Name (PSN) for the Madge miniport in Windows NT 4.0 is
"MadgeMPort"; the Driver File Name (DFN) is "MdgMPort.SYS". In the case of
the PC Card adapters, Windows NT keeps a database in the Registry that
tells which driver to use for an adapter with the given CIS ID. The
database uses the PSN to identify drivers. In Windows NT 4.0 the database
refers to "MadgeMPort"; whereas in Windows NT 3.51, it referred to
"MdgMPort".
In a clean installation of Windows NT 4.0, the Madge miniport driver is
installed with a PSN of "MadgeMPort", which will match the PC Card
database. But during an upgrade of Windows NT 3.5 or 3.51 to Windows NT
4.0, the Madge miniport driver has already been installed with a PSN of
"MdgMPort". This does not match what is in the PC Card database. The result
is an error message during the subsequent log on attempt:
At least one service or driver failed during system startup.
The Event Log records an error from the Service Control Manager saying:
The MdgMport service failed to start due to the following error. A
device attached to the system is not functioning.
RESOLUTION
During the upgrade to Windows NT 4.0, the user will have been asked if they
want to upgrade the various Madge miniport files. Whether this has been
chosen, the entry in the PC Card database must refer to "MdgMPort."
Make an entry in the registry to update the database. To make this entry,
perform the following steps:
WARNING: Using Registry Editor incorrectly can cause serious problems that
may require you to reinstall your operating system. Microsoft cannot
guarantee that problems resulting from the incorrect use of Registry Editor
can be solved. Use Registry Editor at your own risk.
For information about how to edit the registry, view the "Changing Keys And
Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete
Information in the Registry" and "Edit Registry Data" Help topics in
Regedt32.exe. Note that you should back up the registry before you edit it.
- Start Registry Editor (Regedt32.exe) and go to the following key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\PCMCIA
\Database\MADGE\ SMART 16/4 PCMC
NOTE: The above registry key is one path, it has been wrapped for
readability. - Double-click Driver:REG_SZ:madgemport, edit the string so that it reads
mdgmport.
STATUS
Microsoft has confirmed this to be a problem in Windows NT version 4.0. We
are researching this problem and will post new information here in the
Microsoft Knowledge Base as it becomes available.
| Modification Type: | Major | Last Reviewed: | 2/25/2002 |
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| Keywords: | kbbug kbsetup KB160162 |
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