OL97: Using Microsoft Outlook with Different Mail Transport Systems (159706)


The information in this article applies to:

  • Microsoft Outlook 97
This article was previously published under Q159706
NOTE: If you install and run MSN Explorer version 6, your MSN POP3 e-mail account will be migrated to an MSN Hotmail account. If you have Outlook and Outlook Express configured for POP3, you will no longer receive your new MSN e-mail messages.

For additional information about what to do when Outlook does not receive MSN e-mail messages, click the following article number to see the article in the Microsoft Knowledge Base:

268732 OLEXP: Outlook Does Not Receive MSN E-mail Messages

To view a Microsoft Support WebCast about what to do if you cannot receive your MSN e-mail messages in Outlook or Outlook Express, visit the following Microsoft Web site:

http://support.microsoft.com/?kbid=325232

SUMMARY

Although it is optimized for use with the Microsoft Exchange Server, you can use Microsoft Outlook 97 with different mail systems. You can also use Outlook without a mail system and still take advantage of its personal information management features.

MORE INFORMATION

The table below indicates which mail systems are supported by Outlook. Depending on the mail system you use, some Outlook features may not be available. Only the Microsoft Exchange Server mail system allows you to use the entire Outlook feature set.

Mail ServiceInstalled From
Internet Mail Outlook via Typical Setup
MS Mail Outlook via Typical Setup
Exchange ServerOutlook via Typical Setup
The Microsoft Network (MSN)MSN Setup
cc:MailOffice 97 ValuPack


Outlook is designed to work with any MAPI-compliant mail provider. However, several MAPI-compliant mail systems do not support enough of the MAPI specification to successfully run Outlook. Using a limited MAPI- compliance mail system with Microsoft Outlook is not supported by Microsoft; you must contact the vendor of the mail system for technical support.

NOTE: America Online (AOL) uses its own e-mail system which does not comply with the Internet standards supported by Outlook. For additional information about this limitation, click the article number below to view the article in the Microsoft Knowledge Base:

243418 OL97: AOL E-mail Service Is Not Available to Outlook Users

For additional information about other unsupported services, click the article number below to view the article in the Microsoft Knowledge Base:

171740 OL97: Outlook Unsupported Mail Transport Services

Modification Type:MajorLast Reviewed:4/14/2006
Keywords:kbinfo kbinterop KB159706
©2004 Microsoft Corporation. All rights reserved.