XADM: SA Failed to Start: Logon Error 7013 (158168)
The information in this article applies to:
- Microsoft Exchange Server 4.0
This article was previously published under Q158168 SYMPTOMS
The Microsoft Exchange System Attendant service may fail to start; error
message 7013 appears:
The user has not been granted the requested logon type at this computer.
This will cause other Microsoft Exchange services to not start.
RESOLUTION
To resolve the error, verify the appropriate properties are set for the
service account in User Manager. If that does not resolve the error, enter
the service account and password for the failed service, as follows:
- In Control Panel Services, click System Attendant and click Startup.
- Type the Exchange service account and password for This Account.
- Start the System Attendant
This may need to be done for other Microsoft Exchange services as well.
MORE INFORMATION
The error may be received if the service account password is correct and
the account is able to logon to the local computer. If changing the
password and rebooting the computer does not resolve the error, the above
steps may prevent the error 7013 or other related logon failures.
The Log On As option in This Account is used to assign a logon user account
to a service. If there is an existing user account for that service make
certain that the user account has the Password Never Expires option
selected, and has memberships in the appropriate groups.
| Modification Type: | Minor | Last Reviewed: | 4/28/2005 |
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| Keywords: | kbusage KB158168 |
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