SMS: Remote Control Causes Windows Client to Restart (157814)



The information in this article applies to:

  • Microsoft Systems Management Server 1.2

This article was previously published under Q157814

SYMPTOMS

On IBM PS/2 computers equipped with Madge and IBM Token Ring cards running Windows 3.11 in a NetWare environment, the client will restart as soon as an SMS Remote Control session is initiated. This problem occurs with various client software configurations and ODI/VLM version levels.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Systems Management Server version 1.2. This problem has been corrected in the latest U.S. Service Pack for Systems Management Server version 1.2. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base:

SERVPACK


Modification Type:MinorLast Reviewed:6/14/2005
Keywords:kbnetwork kbRemoteProg kbsmsAdmin kbtshoot KB157814