XFOR: IMC Can't Handle MIME w/ Content Type of Multipart/Digest (157705)
The information in this article applies to:
- Microsoft Exchange Server 4.0
This article was previously published under Q157705 SYMPTOMS
If the Internet Mail Connector (IMC) receives an incoming message that
contains MIME bodyparts with content type = multipart/digest, the message
remains stuck in the Imcdata\In directory and never reaches the destined
recipient.
The IMC reports the Event ID 4037 (Internal Processing Error). The message
remains stuck and can be seen (but not deleted) in the IMC queue ( for
inbound messages awaiting conversion) of the Microsoft Exchange Server
Administrator program. The file has to be removed by manually deleting it
with File Manager or Windows Explorer (only after the service has been
stopped).
CAUSE
One of the digest messages is a different code page. When this happens, the
IMC needs to re-create the embedded message in code page 932. If code page
932 is not installed on the Microsoft Exchange server, it will fail. When
this happens, two released pointers are not made NULL and they are freed
again.
WORKAROUND
There only workaround is for an administrator to find the message in the
Imcdata\In directory and pass this message on to the intended recipient.
STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange version
4.0. This problem was corrected in the latest Microsoft Exchange Server
U.S. Service Pack. For information on obtaining the Service Pack, query on
the following word in the Microsoft Knowledge Base (without the spaces):
| Modification Type: | Minor | Last Reviewed: | 4/28/2005 |
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| Keywords: | KB157705 |
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