XFOR: IMC Might Lose Inbound and Outbound Messages (157684)
The information in this article applies to:
- Microsoft Exchange Server 4.0
This article was previously published under Q157684 SYMPTOMS
The Microsoft Exchange Internet Mail Connector (IMC) might lose mail under
specific conditions. No events or error messages will be reported if the
conditions that cause the IMC to lose mail arise. The only symptom of this
problem is the failure to receive a mail message without the originator
ever receiving a Non-Delivery Report (NDR).
MORE INFORMATION
There are two possible conditions that can cause the IMC to lose mail. When
the IMC is receiving inbound messages and has successfully begun creating a
message, the IMC will make a call to OpenStreamOnFile() for the incoming
message. If the call to OpenStreamOnFile() fails, the IMC will fail to
create the message and will delete the inbound message without logging any
errors.
The IMC can also lose messages when processing outbound messages. When
attempting to send a message outbound, the IMC will attempt to open the
message residing in the store. If the IMC is unable to open the message,
the IMC will delete the message from the store. No notification of this
problem will occur.
STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 4.0. This problem was corrected in the latest Microsoft Exchange
Service Pack. For information on obtaining the Service Pack, query on the
following word in the Microsoft Knowledge Base (without the spaces):
| Modification Type: | Minor | Last Reviewed: | 4/28/2005 |
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| Keywords: | kbusage KB157684 |
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