Encarta 97 Err Msg: Insufficient Memory/Not Enough Free Memory (157143)


The information in this article applies to:

  • the operating system: Microsoft Windows 3.1
  • Microsoft Encarta 97 Encyclopedia for Windows
  • Microsoft Encarta Encyclopedia 97 Deluxe for Windows
  • the operating system: Microsoft Windows 3.11
This article was previously published under Q157143
1997 WINDOWS kbenv kberrmsg kbprb

SYMPTOMS

You receive the following error message when you start Encarta 97 in Windows 3.1x.
Insufficient Memory

There is not enough free memory to run Encarta 97 Encyclopedia.
NOTE: This message occurs even though your computer meets the minimum system requirements for running the program:

To correct this situation:
  1. Close any other open applications and attempt to run Encarta Encyclopedia again. If this dialog reappears, proceed to step 2.
  2. Increase the amount of free memory by modifying the Windows virtual memory setting. For more information, click Help.

CAUSE

This message can be caused by one of the following:

  • You may not have a Windows swapfile on your computer.
  • The current swapfile settings are too small.
  • Your swapfile is not permanent.

RESOLUTION

Create a permanent swapfile of sufficient size. To create the swapfile, do the following in Windows:

  1. From Program Manager, open the Windows Control Panel, usually located in the Main program group.
  2. Double-click the Enhanced icon.
  3. In the Enhanced dialog box, click Virtual Memory. The Virtual Memory dialog box appears.
  4. If Type under Swapfile Settings is None or Temporary, click Change.

    A New Swapfile Settings section will appear at the bottom of the dialog box.

    NOTE: If Type is Permanent, your computer already has a Permanent Swapfile. Click Change and skip to step 6.
  5. In the New Swapfile Settings section, select Permanent from the Type drop-down menu.
  6. In the New Size field, type the size of the new Swapfile. The Recommended Size (shown above the New Size field) is usually the best setting.
  7. Click OK. Windows asks you if you are sure you want to make changes to the virtual memory settings. Click Yes. Windows confirms the creation of the Swapfile. Click OK. Windows prompts you to restart, click Restart Windows.

MORE INFORMATION

If you continue to receive an Insufficient Memory error message after you try the steps in the "RESOLUTION" section, try some of the following troubleshooting steps:

  • Free up more hard disk space.
  • Defragment the hard drive and set up a larger Swapfile.
  • Make sure you do not have any unnecessary programs running or loading on your computer.
For additional information about accomplishing these tasks in Windows, see your Windows printed documentation or online Help.

KBCategory kbenv kberrmsg kbprb
Modification Type:MajorLast Reviewed:11/24/2003
Keywords:kbhowto kbprb KB157143
©2003 Microsoft Corporation. All rights reserved.