WD97: Can't Remove Background Sound Object in HTML Document (157121)

RESOLUTION

To resolve this problem, download and install the Web Authoring Tool Update. For information about how to do this, see the following Microsoft World Wide Web site: After installing the upgrade, follow these steps to remove a background sound object:

1. Start Word.
2. Open the HTML document that contains the background sound.
3. On the Insert menu, point to Background Sound, and then click Remove.

To work around this problem use any of the following methods to remove the background sound object.

Method 1: Edit the HTML Source and Remove the <BGSOUND> Tag

1. On the View menu, click HTML Source.
2. In the HTML source, remove the <BGSOUND> tag.
3. Click the Exit HTML Source button on the Standard Toolbar.
4. Click Yes when prompted to save changes.

Method 2: Specify an Invalid Sound File as the Sound Element

1. On the Insert menu, point to Background Sound, and then click Properties.
2. In the Sound box, type None and then click OK.
3. In the message box indicating that the file could not be found, click Allow.

Word inserts None as the name of the source file in the BGSOUND element. Since this file does not exist, your web browser ignores it.