WD97: Two Shortcut Menus for Text Box (157120)

SYMPTOMS

If you first select and then right-click on a text box you get one of two shortcut menus. This problem does not occur if the text box is not selected before you right-click. For example, if you right-click on the edge of the text box, the shortcut menu displays the following commands:

Cut
Copy
Paste
Edit Text
Grouping
Order
Create Text Box link
Set AutoShape Defaults
Format Text Box

If you right-click in the center of the text box, the shortcut menu displays these commands:

Cut
Copy
Paste
Borders and shading
Format Frame

WORKAROUND

To select the shortcut menu to format the text box, select the text box and then right-click the border of the text box.

To select the shortcut menu for the text that you typed inside the text box, click once inside the text box and then right-click the text you want to format in the text box. The shortcut menu displays the following commands. (Note that some of the commands listed below may be unavailable if text is not selected inside the text box.)

Cut
Copy
Paste
Font
Paragraph
Bullets and Numbering
Draw Table
Define

STATUS

Microsoft has confirmed this to be a problem in Microsoft Word 97 for Windows. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.