XADM: To: Recipients Shown Half-size if Client is on Server (156998)
The information in this article applies to:
This article was previously published under Q156998 SYMPTOMS
If your computer is running Windows NT Server version 4.0 and you install a
Microsoft Exchange Service Pack 2 Server before the Microsoft Exchange
Service Pack 2 client, you will see that the scroll control for the To,
From, Cc, and Bcc boxes is not the full up or down arrow, but smaller and
squished. Clicking the buttons will scroll the view of the name, cut it in
half, and never go to a new line. In addition, if you perform a Check Name,
the name will be shifted down, cut in half, and no scroll option will be
provided.
CAUSE
The Microsoft Exchange client and Administrator programs use different
character sets. One is using a single byte character set (SBCS) and the
other is using a double byte character set (DBCS). Both need to use the
same character set.
STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 4.0. This problem has been corrected in the latest U.S. Service
Pack for Microsoft Exchange Server version 4.0. For information on
obtaining the Service Pack, query on the following word in the Microsoft
Knowledge Base (without the spaces):
| Modification Type: | Minor | Last Reviewed: | 4/28/2005 |
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| Keywords: | kbusage KB156998 |
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