OFF97: Name and Organization Boxes Blank During Setup (156877)
The information in this article applies to:
- Microsoft Office 97 for Windows, when used with:
- the operating system: Microsoft Windows NT 3.1
- the operating system: Microsoft Windows NT 4.0
This article was previously published under Q156877 SYMPTOMS
When you run the Microsoft Office 97 Setup program the first time on a
particular computer, the Name and Organization boxes in the Name and
Organization Information dialog box may be empty.
CAUSE
This problem occurs if both of the following are true:
- You are installing Microsoft Office 97 on a computer running Windows NT
version 3.51 or 4.0.
-and-
- You have not previously installed any version of Microsoft Office or
any other Microsoft program whose Setup program displays a Name and
Organization Information dialog box, on this computer.
RESOLUTION
If this problem occurs, enter your appropriate Name and Organization information,
and click OK. This problem should only occur once for any given computer.
MORE INFORMATION
| Modification Type: | Major | Last Reviewed: | 9/28/2001 |
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| Keywords: | KB156877 |
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