MSB Dinos: Errors Installing with 8-bit Sound Card (156775)



The information in this article applies to:

  • Scholastic's Magic School Bus series: Explores in the Age of Dinosaurs for Windows

This article was previously published under Q156775

SYMPTOMS

When you start installing Magic School Bus Explores in the Age of Dinosaurs (MSB Dinosaurs), the following message may appear:

Microsoft Kids Setup

Program has detected that:
your sound card does not support Microsoft Kids Setup
11.025 kHz mono, 8-bit
11.025 kHz Stereo, 8-bit
22.05 kHz mono, 8-bit

MORE INFORMATION

This problem has been reported with the original Creative Labs Sound Blaster (8-bit), ESS ES488 (8-bit), and Media Vision Thunder Board (8-bit) sound cards, as well as other older, 8-bit sound cards.

Microsoft has confirmed that this is a problem in Magic School Bus Explores in the Age of Dinosaurs, version 1.0. Microsoft has confirmed this to be a problem in .

Contact Customer Service at 1-800-426-9400 between the hours of 6:00am and 6:00pm Pacific time to obtain a refund or contact your local computer retailer for information regarding upgrading your sound card to 16-bit or better.

Modification Type:MinorLast Reviewed:8/17/2005
Keywords:kbmm kbprb KB156775