How to Troubleshoot a Stop 0xC0000218 Error Message (156640)
The information in this article applies to:
- Microsoft Windows 2000 Datacenter Server
- Microsoft Windows 2000 Server
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Professional
- Microsoft Small Business Server 2000
- Microsoft Windows NT Workstation 3.5
- Microsoft Windows NT Workstation 3.51
- Microsoft Windows NT Workstation 4.0
- Microsoft Windows NT Server 3.5
- Microsoft Windows NT Server 3.51
- Microsoft Windows NT Server 4.0
This article was previously published under Q156640 SYMPTOMS A Windows-based computer displays the following Stop error
message: Stop 0xc0000218 (0xe11a30e8, 0x00000000,
0x000000000,0x00000000) UNKNOWN_HARD_ERROR Stop: 0xc0000218 {Registry File
Failure} The registry cannot load the hive (file):
\SystemRoot\System32\Config\SYSTEM or its log or alternate. It is corrupt,
absent, or not writable. NOTE: The parameters in parentheses are specific to your system
configuration and may differ each time. CAUSE A Stop 0xc0000218 error message means that a necessary
registry hive file could not be loaded. This error message can occur if the
file is corrupt or missing. To resolve this issue, you can reinstall the
operating system and restore the registry files from a backup. The registry
files may have been corrupted because of hard disk corruption or some other
hardware problem.
This error message can also occur if the driver
has corrupted the registry data while loading into memory, or the memory where
the registry is loading has a parity error. In the latter case, turn off the
external cache and check the memory chips. RESOLUTIONTo resolve this issue, follow these steps:
- Start your computer by running the Recovery Console, run
the chkdsk /p command on the drive, and then restart your computer. Test to
determine whether the issue is resolved. If the issue is resolved, do not
complete the remaining steps. If the issue is not resolved, go to step
2.
- When Windows loads, press SPACE BAR when the "Load Last
Known Good" message appears.
- Complete a parallel installation, and restore the registry
files from a tape backup. To do so:
- Reinstall Windows in a separate folder.
- Restore the damaged registry hive from backup. This procedure is specific to the backup application that you used to make a backup. Consult the documentation of your backup application or consult the vendor if you need assistance. Typically, this procedure requires you to restore a system state backup to an alternate location, and then copy the appropriate registry files to the %SYSTEMROOT%\System32\config folder of the damaged operating system.
- If you do not have a tape backup, include the backup of
network servers and production workstations.
NOTE: If Windows is stored on a FAT partition, you can restore the
files by using another computer and by copying the registry hive files to the
%SYSTEMROOT%\System32\Config subfolder.
Modification Type: | Major | Last Reviewed: | 9/1/2005 |
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Keywords: | kberrmsg kbhowto kbnetwork KB156640 |
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