PUB: Problem Printing Avery Labels to HP LaserJet 4si (156157)



The information in this article applies to:

  • Microsoft Publisher for Windows 3.0
  • Microsoft Publisher 97

This article was previously published under Q156157

SYMPTOMS

If you print pages of labels to a Hewlett-Packard (HP) LaserJet 4SI printer, the text in the bottom labels of the sheet may print in the wrong place.

For example, if you print to Avery-Dennison 5660 labels, the text in the bottom row of labels may be offset by up to 3/16".

CAUSE

HP LaserJet 4SI printer driver does not always print the last row of labels correctly.

RESOLUTION

In the Printer Properties, change the paper source from Auto Select to Manual Feed.

STATUS

Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Modification Type:MinorLast Reviewed:8/17/2005
Keywords:kb3rdparty kbprb kbprint KB156157