XCLN: Event ID's 1047 and 1038 from the Free/Busy Connector (155916)


The information in this article applies to:

  • Microsoft Exchange Server 4.0
This article was previously published under Q155916

SUMMARY

When you attempt use the Microsoft Schedule+ Free/Busy Connector that comes with Microsoft Exchange Server, version 4.0, you might see the following errors:
Event ID: 1047
Source: MSExchangeFB
Category: Error

Unable to open the site folder <X.500 DN of site container>.
MAPI returns 80070005 due to last error code 0.
Event ID: 1038
Source: MSExchangeFB
Category: Error

Unable to access the Microsoft Schedule+ Free/Busy Information folder. Ensure that the (hidden) Microsoft Schedule+ Free/Busy Information folder exists. Open the Recipients container and select View.HiddenRecipients.
These errors can be caused by having the default role on the hidden Schedule+ Free Busy information folder set to something other then Editor. To eliminate these errors, change the default role to Editor.

MORE INFORMATION

To change the default role on the Schedule+ Free Busy folder, follow these steps:
  1. Start the Microsoft Exchange Administrator program.
  2. Expand the Folders container, then expand the System Folders container.
  3. Expand the Schedule+ Free Busy container and select the folder for your Site.
  4. Open the File menu and Click Properties.
  5. Click the Client Permissions button.
  6. Select Editor from the Roles dropdown list.
  7. Click OK and then click OK again.
You might also see these errors in the application event log:
Event ID: 1034
Source: MSExchangeFB
Category: Error

Unable to open or process folder <X.500 address to the Schedule+ Free Busy folder>.
Event ID: 1036
Source: MSExchangeFB
Category: Error

Unable to process and export the Microsoft Schedule+ Free/Busy Connector information for user USER-/CN=RECIPIENTS/CN=<UserID>.
Modification Type:MinorLast Reviewed:4/28/2005
Keywords:KB155916
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