Windows NT Detects Only 16 MB RAM on ERGO Notebook (155612)


The information in this article applies to:

  • Microsoft Windows NT Server 4.0
  • Microsoft Windows NT Workstation 4.0
This article was previously published under Q155612

SYMPTOMS

Windows NT 4.0 detects only 16 MB of RAM on the ERGO notebook computer. Windows NT 3.51 correctly detects all 32 MB of RAM.

CAUSE

This is a BIOS problem with the ERGO notebook.

RESOLUTION

Upgrade the computer's BIOS.

MORE INFORMATION

The following Ergo systems are on the Windows NT 3.51 Hardware Compatibility List (HCL):
  • Ergo PowerBrick 100
  • Ergo PowerBrick 33
  • Ergo PowerBrick 66
Currently, none of the Ergo computers are listed on the Windows NT 4.0 Hardware Compatibility List (HCL). The HCL is constantly being updated and is subject to change. For the latest version of the Windows NT 4.0 HCL, see the Microsoft Hardware Quality Labs section of the Microsoft Web at:

http://www.microsoft.com/whdc/whql/default.mspx

Modification Type:MinorLast Reviewed:1/26/2006
Keywords:kbsetup KB155612
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