Telcom Fax 3.0 Fax/Print Service Prevents Adding New Printer (155568)
The information in this article applies to:
- Microsoft Windows 2000 Server
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Professional
- Microsoft Windows NT Server 4.0
- Microsoft Windows NT Workstation 4.0
This article was previously published under Q155568 SYMPTOMS
When you attempt to add a new printer, you may receive the following error
message:
Unable to complete operation.
In addition, all installed printers do not print.
CAUSE
The Windows NT printing subsystem has completely changed for version 4.0.
Print products designed for Windows NT 3.5x do not work or cause
unpredictable failures.
RESOLUTION
Remove Telcom Fax 3.0 from the computer.
Contact the manufacturer of the product for an updated version for Windows
NT 4.0 or Windows 2000.
MORE INFORMATION
The third-party product discussed in this article is manufactured by a
vendor independent of Microsoft; we make no warranty, implied or otherwise,
regarding this product's performance or reliability.
| Modification Type: | Major | Last Reviewed: | 5/14/2003 |
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| Keywords: | kb3rdparty kbprint KB155568 |
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