SYMPTOMS
The Microsoft Exchange Message Transfer Agent (MTA) terminates with an
Event ID 9405 and the following sequence of events appears in the Event
Log:
Event ID 2037 An internal MTA error occurred. There is a negative
connection count for locality 52. [BASE KERNEL 6 117] (10)
Event ID 2197 An MTA database server error was encountered while
locking a queue. Called from XAPI. Procedure 131. Database error code:
ODXOINIU - Object does not exist. Queue: 00000000. [DB Server TRANSFER
28 84] (14)
Event ID 2191 An MTA database server error was encountered while
adding an entry to a queue. Called from XAPI. Procedure 131. Database
error code: ODXOINIU - Object does not exist. Queue name: 00000000.
Object at fault: 060000EE. [DB Server TRANSFER 28 62] (14)
Event ID 2198 An MTA database server error was encountered while
unlocking a queue. Called from XAPI. Procedure 131. Database error
code: ODXOINIU - Object does not exist. Queue: 00000000. [DB Server
TRANSFER 28 127] (14)
Event ID 3128 An MTA database server error was encountered. [XAPI
TRANSFER 28 131] (14)
Event ID 3120 A resource limit has been reached when attempting to
open an association. Number of sessions configured: 80. [XAPI MAIN BASE
1 91] (14)
Event ID 9405 An unexpected error has occurred which may cause the MTA
to terminate. Error: ExchHeapFree Failure. [BASE INCOMING RPC 193] (16)
Event ID 9405 An unexpected error has occurred which may cause the MTA
to terminate. Error: Exception e0020002 occurred at Address 77f3cbcd
[BASE INCOMING RPC 193] (16)
Note that in the example above, these events appear in the order in which
they occurred; they appear in this order if the Event Viewer is configured
to view the oldest events first.
WORKAROUND
Change the following registry entry to 0x20 to avoid this resource
shortage:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services
\MSExchangeMTA\Parameters\MT gateway clients
The default setting is 0x08 and is adequate under normal conditions.
However, when an installation has several gateways and connectors
configured, additional resources may be required.