PUB: Fonts Appear as Empty Boxes (155079)


The information in this article applies to:

  • Microsoft Publisher for Windows 3.0
  • the operating system: Microsoft Windows 95
This article was previously published under Q155079

SYMPTOMS

When you type text in a text frame or table in Publisher, some fonts may appear as empty boxes instead of letters. If you have the Publisher 97 font preview turned on, these same fonts may appear as empty boxes in the fonts list as well.

These fonts are also displayed and printed incorrectly in WordPad.

CAUSE

The Windows 95 TrueType font cache may have been corrupted.

RESOLUTION

Starting Windows 95 in safe mode will delete the TrueType font cache. After you start in safe mode, restart Windows 95 again in normal mode.

To access more information regarding starting Windows 95 in safe mode:
  1. Click Start, and then click Help.
  2. Select the Index tab.
  3. Type safe mode in the field provided.

STATUS

Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.
Modification Type:MinorLast Reviewed:8/17/2005
Keywords:kbFont kbprb KB155079
©2004 Microsoft Corporation. All rights reserved.