TMGR: Cannot Create Plan and You Receive Unspecified Error (154770)



The information in this article applies to:

  • Microsoft Team Manager

This article was previously published under Q154770

SYMPTOMS

When you try to create a new team file or open an existing team file, you may receive the following error message:
An unspecified error has occurred. Some files may have become corrupted. Reinstall Microsoft Team Manager.
or
An unspecified problem has occurred. You may have lost access to the files necessary for Team Manager to run or you may be low on system resources.

To increase system resources, close applications or windows not necessary to your work, and try again.

CAUSE

The Microsoft data access objects (DAO) object model is provided by the Dao3032.dll or Dao02516.dll file, which is included when you install Microsoft Visual C++ version 4.0, Microsoft Excel 7.0, Microsoft Visual Basic Version 4.0, or Microsoft Access 7.0. The Dao3032.dll and Dao2516.dll file are shared components and are not deleted during uninstall. However, the reference to them is removed from the registry when uninstalling an application, such as Microsoft Excel. If DAO is not registered, other applications that use it will not have access to it.

Microsoft Team Manager creates and operates on team files using DAO.

WORKAROUND

Reinstall Team Manager to reregister the DAO file.

STATUS

Microsoft has confirmed this to be a problem in the products listed at the beginning of this article. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Modification Type:MinorLast Reviewed:8/17/2005
Keywords:kberrmsg KB154770