XFOR: IMC Ignores RAS Prefix and Suffix (154703)
The information in this article applies to:
- Microsoft Exchange Server 4.0
This article was previously published under Q154703 SYMPTOMS
When the Microsoft Exchange Internet Mail Connector (IMC) is used to make a
scheduled dial-up RAS connection, it might ignore all prefix and suffix
options defined for the specified Phone Book Entry in the RAS Phone Book.
If the prefix or suffix is required to make a successful connection, the
attempt to make a RAS connection can fail.
WORKAROUND
To resolve this problem, manually enter any required prefix or suffix on
the Phone Number line in the Add Phone Book Entry or Edit Phone Book Entry
dialog boxes. These dialog boxes can be accessed by choosing the Add or
Edit buttons in the Remote Access application. You might also need to
remove any global prefix/suffix settings from the Phone Number Settings
dialog box.
STATUS
Microsoft has confirmed this to be a problem in version 4.0 of Microsoft
Exchange. We are researching this problem and will post new information
here in the Microsoft Knowledge Base as it becomes available.
MORE INFORMATION
When you install Service Pack 2 for Microsoft Exchange, version 4.0, a new
Dial-up Connections tab is added to The Internet Mail Connector Properties
page. This tab provides the ability to make scheduled RAS connections.
| Modification Type: | Minor | Last Reviewed: | 4/28/2005 |
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| Keywords: | kbusage KB154703 |
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