Some NE2000 Adapters on Windows 95 Cause Disk or Network Error (154697)


The information in this article applies to:

  • Microsoft Windows NT Server 3.5
  • Microsoft Windows NT Server 3.51
  • Microsoft Windows 95
This article was previously published under Q154697

SYMPTOMS

Windows 95 clients accessing data on a computer running Windows NT Server may receive a "Disk or Network error".

CAUSE

Windows 95 clients using certain uncertified NE2000 adapters may drop incoming packets, resulting in session termination.

RESOLUTION

Contact the manufacturer for an updated BIOS or driver. If the problem persists, replace the adapter with one that is certified.

MORE INFORMATION

The network trace given below shows that the client is not responding to LLC Receive Ready Poll frames from the server. Although the server sent the data frames requested by the client, the redirector did not receive them because the network interface card (NIC) dropped the frames. In this instance, the client redirector terminates the connection after 45 seconds (the session timeout value). In other instances, when there are no responses to the LLC RR frames, the server would issue a DISC frame and terminate the connection. 

   Frame#  Delta   Dest.   Source    Desc.
   -----------------------------------------------------
   6435    0.0033  SERVER  DAVE      SMB C F=3818 Read Block Raw 32768 at
                                                                   1376256
   6436    0.0023  DAVE    SERVER    NETB D=0C S=21 Data, 1468 bytes
   6437    0.0018  DAVE    SERVER    NETB D=0C S=21 Data, 1468 bytes
   6438    0.4305  DAVE    SERVER    LLC C D=F0 S=F0 RR NR=108 P
   6439    0.2448  SERVER  DAVE      LLC C D=F0 S=F0 RR NR=17 P
   6440    0.0008  DAVE    SERVER    LLC R D=F0 S=F0 RR NR=108 F
   6441    0.4068  DAVE    SERVER    LLC C D=F0 S=F0 RR NR=108 P
   6442    0.9499  DAVE    SERVER    LLC C D=F0 S=F0 RR NR=108 P
   6443    1.4042  DAVE    SERVER    LLC C D=F0 S=F0 RR NR=108 P
   6444    2.0508  DAVE    SERVER    LLC C D=F0 S=F0 RR NR=108 P
   6445    3.0544  DAVE    SERVER    LLC C D=F0 S=F0 RR NR=108 P
   6446    4.5565  DAVE    SERVER    LLC C D=F0 S=F0 RR NR=108 P
   6447    6.8098  DAVE    SERVER    LLC C D=F0 S=F0 RR NR=108 P
   6448    5.0446  SERVER  DAVE      NETB Session alive
   6449    0.1628  DAVE    SERVER    LLC R D=F0 S=F0 RR NR=109
   6450    4.8570  DAVE    SERVER    LLC C D=F0 S=F0 RR NR=109 P
   6451   10.0644  DAVE    SERVER    LLC C D=F0 S=F0 RR NR=109 P
   6452   10.0644  DAVE    SERVER    LLC C D=F0 S=F0 RR NR=109 P
   6453   10.0684  DAVE    SERVER    LLC C D=F0 S=F0 RR NR=109 P
   6454    1.4729  SERVER  DAVE      NETB D=21 S=0C Session end
Modification Type:MajorLast Reviewed:11/20/2003
Keywords:kbHardware kbnetwork kbprb KB154697
©2003 Microsoft Corporation. All rights reserved.