Computer Hangs Sending Large Print Jobs to WFW 3.11 Server (154668)
The information in this article applies to:
This article was previously published under Q154668 SYMPTOMS
You may receive the following error message on a Windows for Workgroups
3.11 shared Windows Printing System print server:
Printers Folder
There was an error writing to LPTx: for the printer (x):
The network printer is no longer available. Contact your
system administrator, or try using a different printer.
CAUSE
This error can occur on the printer server when you send large print jobs
from a Windows 95-based computer to a Windows for Workgroups 3.11 shared
Windows Printing System printer. When this does occur, the Windows 95-
based that sent the print job may stop responding (hang).
RESOLUTION
On the Windows for Workgroups-based print server, increase the value for
the NetHeapSize setting in the [386Enh] section of the System.ini file.
STATUS
Microsoft is researching this problem and will post new information here
in the Microsoft Knowledge Base as it becomes available.
MORE INFORMATION
The default value for the NetHeapSize setting is 20. This value can be
increased in 4K increments.
| Modification Type: | Major | Last Reviewed: | 12/17/2000 |
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| Keywords: | KB154668 |
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