Error Message: The Message Could Not Be Sent... (154602)
The information in this article applies to:
- Microsoft Internet Mail and News 1.0 for Windows 95
This article was previously published under Q154602 SYMPTOMS
When you attempt to send a message to a group in Internet Mail or Internet
News, you may receive the following error message:
The message could not be sent.
An error has occurred.
CAUSE
This problem occurs when a particular contact appears more than once in
the group to which you are attempting to send a message.
RESOLUTION
To work around this problem, modify the group so that the contact appears
only once. To do so, follow these steps:
- On the File menu in Internet Mail or Internet News, click Address Book.
- Click the group that you want to modify in the list of contacts and
groups, and then click Properties on the File menu or the toolbar.
- Click one of the occurrences of the contact in the Members area, and
then click Remove. Repeat this step until the contact appears in the
Members area only once.
Note that this behavior does not occur in the updated version 1.0 of
Internet Mail and News for Windows 95 and Windows NT 4.0. Download and
install the latest version of Internet Mail and News 1.0.
REFERENCES
For information about obtaining the updated version 1.0 of Internet Mail
and News for Windows 95 and Windows NT 4.0, please see the following
article in the Microsoft Knowledge Base:
154457 Availability of Microsoft Internet Mail and News
| Modification Type: | Major | Last Reviewed: | 6/24/2004 |
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| Keywords: | KB154602 |
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