XFOR: Error 2140 When Starting the Internet Mail Connector Service (154589)
The information in this article applies to:
- Microsoft Exchange Server 4.0
This article was previously published under Q154589 SYMPTOMS
When the Exchange Administrator attempts to start the Microsoft Exchange
Internet Mail Connector service in Control Panel Services, the following
pop-up error may be encountered:
Stop "Could not start the Microsoft Exchange Internet Mail Connector
service on ..."
Error 2140: An internal Windows NT error occurred.
The following event will be logged in the event viewer:
EventID 4058
Category: Intialization/Termination
The Internet Mail Connector cannot start because the name resolver
cannot be initialized. Check your network settings in the Control Panel
to ensure that you have set a domain name in the DNS dialog box of the
TCP/IP configuration.
CAUSE
The TCP/IP protocol has been configured for domain name server (DNS), but
the DNS is not currently configured properly. The DNS Domain Name box maybe
blank.
RESOLUTION- Open Control Panel, click Network, and select the TCP/IP Protocol.
- Select Configure.
- Select DNS.
- At the DNS Configuration dialog box, enter some letters(it does not
matter what the letters are) in the "Domain Name" box.
- Click OK, OK, and OK.
Now the Microsoft Exchange Internet Mail Connector service can be
successfully started.
| Modification Type: | Minor | Last Reviewed: | 4/28/2005 |
|---|
| Keywords: | kbprb kbusage KB154589 |
|---|
|