XADM: DS/IS Fails to Re-create Mailboxes in Subcontainers (154491)
The information in this article applies to:
- Microsoft Exchange Server 4.0
This article was previously published under Q154491 SYMPTOMS
In certain cases of disaster recovery it may be necessary to use the DS/IS
Consistency Checker to re-populate the Directory Store with the mailboxes
that exist in the Private Information Store. If some of these users were
located in subcontainers of the default Recipients container (or any
subcontainer of a container that is on the same level as the default
Recipients container)the DS/IS Consistency checker will fail to create the
Directory object for these users with the following error in the
application log.
The Event viewer will report as follows:
Event ID: 7014
Source: MS ExchangeIS Private
Type: Information
Category: Private IS/DS
Description:
Unable to add a mailbox
/O=MICROSOFT/OU=ONE/CN=RECIPIENTS/CN=SUBCONTAINER1/CN=USER2 to the
Directory service because the organization or site of the mailbox is
different from this server's organization or site.
CAUSE
The DS/IS consistency checker assumes no longer than two /CN (common name)
fields in the X.500 distinguished name. This means that the first /CN
would be used for the server name and the second /CN for the first
container. By not checking any further than two /CN's the object is
assumed to not be a part of this site and fails with the above stated
error.
WORKAROUND
Mailboxes that exist in such subcontainers must be re-created manually,
using the Microsoft Exchange Server Administrator program.
STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 4.0. We are researching this problem and will post new
information here in the Microsoft Knowledge Base as it becomes available.
| Modification Type: | Minor | Last Reviewed: | 4/28/2005 |
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| Keywords: | kbusage KB154491 |
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