Add Printer Wizard Printer Browse List Not in Alphabetical Order (154475)

The information in this article applies to:

Microsoft Windows NT Server 4.0 Terminal Server Edition
Microsoft Windows NT Workstation 4.0
Microsoft Windows NT Server 4.0

This article was previously published under Q154475

SYMPTOMS

The list of printers attached to a print server in the Add Printer wizard may not appear in alphabetical order.

CAUSE

This problem occurs because the printers are displayed in the same order in which they are received in response to the remote procedure call (RPC) Windows NT makes to retrieve the list of shared printers.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

152734 How to Obtain the Latest Windows NT 4.0 Service Pack

NOTE: This hotfix supersedes the fix referred to in the following article in the Microsoft Knowledge Base:

172147Add Printer Wizard Hangs When Searching for Remote Printers

STATUS

Microsoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.

Modification Type:	Minor	Last Reviewed:	9/23/2005
Keywords:	kbHotfixServer kbQFE kbbug kbfix kbprint kbQFE KB154475