Save Attachments Command Not Available in Internet Mail (154069)



The information in this article applies to:

  • Microsoft Internet Mail and News 1.0 for Windows 95

This article was previously published under Q154069

SYMPTOMS

When you are viewing a message with an attachment in the preview window, the Save Attachments command on the Internet Mail File menu is not available.

CAUSE

Attachments to a mail message can be saved only when the message is opened, not when it is being previewed.

RESOLUTION

To save attachments in a mail message, use one of the following methods:

  • Double-click the mail message and then click Save Attachments on the File menu.
  • Press down and hold the CTRL key while you click the paper clip icon in the top right corner of the preview pane.

Modification Type:MajorLast Reviewed:6/28/2004
Keywords:kbusage KB154069