TN3270E May Encounter Unexpected Application Exception (153948)


The information in this article applies to:

  • Microsoft SNA Server 2.11, when used with:
    • the operating system: Microsoft Windows NT
  • Microsoft SNA Server 2.11 SP1, when used with:
    • the operating system: Microsoft Windows NT
This article was previously published under Q153948

SYMPTOMS

The SNA Server 2.11 Service Pack 1 TN3270E Server may experience intermittent and random access violations.

If this occurs, the SNA Server TN3270E service will log the following event in the Windows NT application event log:
Event ID:5

The TN3270E Service has abnormally terminated.

EXPLANATION
An exception (0xC0000005) has occurred that has caused the TN3270E
Service to terminate.

ACTION
Record message and contact technical support.

CAUSE

The TN3270 Server uses a critical section to protect its session control blocks. However, it was not always using this critical section when it scanned the control blocks. This can cause an access violation to occur.

STATUS

Microsoft has confirmed this to be a problem in SNA Server for Windows NT versions 2.11 and 2.11.sp1. This problem was corrected in the latest Microsoft SNA Server 2.11 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Modification Type:MajorLast Reviewed:11/19/2003
Keywords:kbbug kbfix kbnetwork KB153948
©2003 Microsoft Corporation. All rights reserved.