OFF95: Shared Apps Set to a UNC Path During Setup on Netware 4.02 (153735)

SYMPTOMS

When you perform a workstation setup of Microsoft Office for Windows 95, version 7.0 from a server that is running Novell Netware 4.02, the Setup program may incorrectly map the location of shared applications to a Universal Naming Convention (UNC) path instead of a network drive letter.

CAUSE

This problem occurs when all of the following conditions are met:

You are using Windows 95.

-and-
You are using Novell Netware version 4.02 with the Novell 16-bit client to connect to the server.

-and-
You perform an administrative (/a) setup of Microsoft Office for Windows 95, version 7.0 to the server.

-and-
You select Drive Letter in the Connect to Server Using box in the Network Server Confirmation dialog box during the administrative installation.

-and-
You then perform a workstation setup.

This problem does not occur if you use Novell Netware 4.1, or if you use the 32-bit Microsoft Windows 95 Client for Netware Networks.

RESOLUTION

Remove the workstation and administrative installations, install the 32-bit Microsoft Windows 95 Client for Netware Networks, perform an administrative setup, and run workstation setup again.

To install the Microsoft Client for Netware Networks, follow these steps:

Click Programs on the Start menu, and click Windows Explorer.
Using the right mouse button (right-click), click Network Neighborhood and click Properties.
Click the Configuration tab, and click Add.
Click Client and click Add.
Under Manufacturers, click Microsoft.
Under Network Clients, click Client for Netware Networks, and click OK.

NOTE: Some third-party programs may not work correctly with the Microsoft Client for Netware Networks. To determine whether a program is compatible with the Microsoft client, contact the vendor that manufactures the program before you install the client.

STATUS

This problem occurs when you install Microsoft Office for Windows 95, version 7.0, and you use Novell Netware version 4.02.

This problem does not occur when you install Microsoft Office for Windows 95, version 7.0, and you use Novell Netware version 4.1.

MORE INFORMATION

For Windows 95, Microsoft has written a 32-bit NetWare-compatible network provider and file system driver. The Microsoft Client for NetWare Networks provides interoperability for NetWare 2.2, 3.x, and 4.x servers running bindery emulation.

For additional information, please see the following article in the Microsoft Knowledge Base:

133212 Description of Microsoft Client for NetWare Networks Features

Netware is manufactured by Novell, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.