SMS: Inventory Does Not Collect Windows NT Service Pack Versions (153407)


The information in this article applies to:

  • Microsoft Systems Management Server 1.0
  • Microsoft Systems Management Server 1.1
This article was previously published under Q153407

SYMPTOMS

On a Windows NT client computer, the Service Pack version information is not collected by Systems Management Server inventory.

MORE INFORMATION

The CurrentVersion value is collected during inventory in the following HKEY_LOCAL_MACHINE subtree: 
   \SOFTWARE\Microsoft\Windows NT
Therefore, Windows NT 3.51 is displayed. However, the CSDVersion value is not collected during inventory.

The ability to see which service packs have been installed is important for managing computers in a network enterprise. Some software only runs on specific Service Pack versions, and an administrator needs to be able to determine which computer has been upgraded and which one still requires upgrades to a specific Service Pack. This feature allows us to see whether the update to a new service pack has been successful. Windows NT resets the value CSDVersion at every boot time to match the kernel that is loaded. Therefore, if an update job fails, the computer still displays the previous service pack version that was inventoried.

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server version 1.1. This problem has been corrected in Systems Management Server version 1.2.
Modification Type:MinorLast Reviewed:6/14/2005
Keywords:kbinterop kbInventory KB153407
©2004 Microsoft Corporation. All rights reserved.