XCLN: How to Allow Others User Access to Your Inbox (153404)


The information in this article applies to:

  • Microsoft Exchange Windows NT client 4.0
  • Microsoft Exchange Windows NT client 5.0
  • Microsoft Exchange Client 4.0
  • Microsoft Exchange Client 5.0
  • Microsoft Outlook 2001 for Mac
This article was previously published under Q153404

SUMMARY

With the Microsoft Exchange client, it is possible to grant other users the right to access your inbox.

MORE INFORMATION

To grant other users access to your inbox:

On your computer:
  1. Click the Mailbox-username folder to highlight it.
  2. On the File menu, click Properties.
  3. On the Permission tab, click Add in the Name/Role list and add the desired user.

    NOTE: Setting the Default user will give everyone on the Microsoft Exchange server access to your folders.
  4. After you select the user from the address list, click Add, and then click OK to accept the addition.
  5. Select the desired Permission Roles for that user.

    You have to do this for each level of folders from the top level (usually the Mailbox-username) to the bottom-level folder, that is, any subfolders under Mailbox.
On the computer of the person you are giving access to:
  1. On Tools menu, click Services, select the Microsoft Exchange Server Information service, and then click Properties.
  2. Click the Advanced tab, and then click Add.
  3. Type either the e-mail alias name or the user's Display Name.
  4. Click OK to return to the mailbox.
Access to your mailbox now appears in the listed available folders.

The person you are giving access to may get the following error message when trying to open or access the desired folder:
The set of folders could not be opened. You do not have sufficient permission to perform this operation on this object. See the folder contact or your system administrator.
You probably have not given that user the correct permission to access your folder. Make sure you have given the correct permission to all levels of folders above the desired folder.
Modification Type:MinorLast Reviewed:8/17/2005
Keywords:kbusage KB153404
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