PRJ: Print or Print Preview Crashes If Printer Name(s) Are Too Long (152996)
The information in this article applies to:
- Microsoft Project 98 for Windows
- Microsoft Project for Windows 95 4.1
- Microsoft Project for Windows 95 4.1a
This article was previously published under Q152996 SYMPTOMS
When you print or print preview a project, Microsoft Project may stop
responding and you may receive one of the following error messages.
In Microsoft Windows 95
This program has performed an illegal operation and will be shut down.
If the problem persists, contact the program vendor.
When you click Details, you receive the following error message:
WINPROJ caused an invalid page fault in module WINPROJ.EXE at <address>
In Microsoft Windows NT
An application error has occurred
and an application error log is being generated.
WINPROJ.EXE
Exception: access violation <number>, Address: <address>.
CAUSE
This behavior may occur when the combined length of all installed
printers' names is longer than 3,072 characters, or if any single printer's
name, including the path, is longer than 78 characters.
WORKAROUND
To work around this behavior, use the method appropriate for your
situation.
- Method 1: If the name of a printer is longer than 78 characters, shorten
the name to 78 or fewer characters.
- Method 2: If the combined length of all installed printers' names is longer
than 3,072 characters, remove excess printers if possible.
- Method 3: Capture a printer port.
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
| Modification Type: | Minor | Last Reviewed: | 10/12/2005 |
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| Keywords: | kbHotfixServer kbQFE kbbug kbpending kbQFE KB152996 |
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