XCLN: Win95 Client Can't Send Fax When Offline Using .OST (152983)
The information in this article applies to:
- Microsoft Exchange Client 4.0
- Microsoft Exchange Client 5.0
This article was previously published under Q152983 SYMPTOMS
When you send a Microsoft Fax from Microsoft Word while Microsoft Exchange
is offline (.OST file) and off the network, you will get the following
error message:
Information Store could not be opened.
CAUSE
This happens when you use an .OST file only. It works fine when you use a
.PST file.
MORE INFORMATION
Faxes can be sent if the Microsoft Exchange client is already started and
working offline.
STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange version
4.0 Windows 95 client. We are researching this problem and will post new
information here in the Microsoft Knowledge Base as it becomes available.
| Modification Type: | Minor | Last Reviewed: | 8/17/2005 |
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| Keywords: | kbother KB152983 |
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