Err Msg: The New Item Could Not be Inserted (152872)



The information in this article applies to:

  • Microsoft Exchange Server 4.0
  • Microsoft Schedule+ for Windows 7.0

This article was previously published under Q152872
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SYMPTOMS

If you run Microsoft Schedule+ without a local .scd file and the network connection is lost, when Microsoft Schedule+ is launched again, you will not be able to save changes to the calendar file.

The following error will be reported:
The new item could not be inserted. The schedule is being used by someone else. Try again later.

CAUSE

When network connections are lost, your calendar file can retain stream locks. The Microsoft Exchange Server can maintain a stream lock until the network timeout is reached. The network timeout for TCP can be up to two hours.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 4.0. This problem was corrected in Microsoft Exchange Server 4.0 U.S. Service Pack 2. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K


Modification Type:MajorLast Reviewed:5/13/2003
Keywords:KB152872