XADM: Problem When Creating Multiple SMTP Proxy Addresses (152501)
The information in this article applies to:
- Microsoft Exchange Server 4.0
This article was previously published under Q152501 SYMPTOMS
When you add a new SMTP address to an existing SMTP Custom Recipient in
Microsoft Exchange Administrator, you may get an non-deliverable report
(NDR) when you send the mail to the Custom Recipient.
WORKAROUND
When a Custom Recipient is going to require multiple SMTP addresses, and
the primary address is alphabetically less significant then the secondary
address, you can create an additional Custom Recipient.
STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 4.0. We are researching this problem and will post new information
here in the Microsoft Knowledge Base as it becomes available.
MORE INFORMATION
After you add a new SMTP (Internet) address under the E-Mail address tab
in
the properties for a SMTP Custom Recipient, the E-Mail address under the
General tab may change to the one just added. This may cause mail sent to
that Custom Recipient to not be delivered and generate an NDR back to the
sender.
There is currently a problem when you add a new address to a Custom
Recipient. When a new address is added, if the e-mail domain is
alphabetically more significant then the original email address, it will
change the original SMTP address to the new one. In most cases this will
cause am NDR.
For example,
Create a new Custom Recipient with the SMTP address JOHNDOE@COMPANY.NET
Go into E-Mail Addresses and create a new SMTP address
JOHNDOE@COMPANY.COM
Go back into the General tab and the new address will be
JOHNDOE@COMPANY.COM
Another example:
Create a new Custom Recipient with the SMTP address
JOHNDOE@ARMY.MIL
Go into E-Mail Addresses and create a new SMTP address
JOHNDOE@AIRFORCE.MIL
Go back into the General tab and the new address will be
JOHNDOE@AIRFORCE.MIL
| Modification Type: | Minor | Last Reviewed: | 4/28/2005 |
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| Keywords: | KB152501 |
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