XCLN: Exchange NT Client will not Allow Terminal Window (152430)


The information in this article applies to:

  • Microsoft Exchange Windows NT client 4.0
  • Microsoft Office 97 for Windows, Service Release 1 (SR-1)
This article was previously published under Q152430

SYMPTOMS

When you use the Microsoft Exchange client or Outlook client for Windows NT in remote mode and click Connect from the Tools menu, the following error might be displayed:
An error occurred during the connection. ERROR_INTERACTIVE_MODE.
If you select either Deliver Now or Synchronize from the Tools menu, you might receive a session time-out without an error message.

CAUSE

These problems occur when the specified connection has the Terminal option selected via the Advanced Security Settings of the Remote Access Service (RAS) manager.

STATUS

Microsoft has confirmed this to be a problem in version 4.0 of the Microsoft Exchange client for Windows NT and the Service Release 1 version of the Microsoft Outlook client for Windows NT. We are researching this problem and will post new information here in the Knowledge Base as it becomes available.

WORKAROUND

You can establish the RAS connection before starting either of the clients.
Modification Type:MinorLast Reviewed:4/28/2005
Keywords:kbusage KB152430
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