TMGR: Message Fails to Open Properly (152332)



The information in this article applies to:

  • Microsoft Team Manager

This article was previously published under Q152332

SYMPTOMS

On some e-mail systems, when you send Team Manager updates, the message type is reset to the standard form. Therefore, the message fails to open properly.

MORE INFORMATION

The messaging systems used in Microsoft Team Manager, as well as in Microsoft Project, add information to the message which tells the e-mail client about custom formatting requirements for the message, including any custom form information. Some e-mail gateways may strip this information from the message, causing the e-mail client to default to standard formatting and a standard message form. There is no way to work around the problem.

STATUS

Microsoft has confirmed this to be a problem in the products listed at the beginning of this article. We are researching this problem and will post more information here in the Microsoft Knowledge Base as it becomes available.

Modification Type:MinorLast Reviewed:8/17/2005
Keywords:KB152332