XADM: Simultaneous Move User Operations Freeze (151992)
The information in this article applies to:
- Microsoft Exchange Server 4.0
- Microsoft Exchange Server 5.0
This article was previously published under Q151992 SYMPTOMS
The Microsoft Exchange Administrator program may stop responding during a
Move User operation. The progress indicator may stop moving and the
Administrator program stop responding. Another instance of the
Administrator program will also fail to complete the Move User operation.
Attempts to stop the Store service will often fail when this problem
occurs. No related events appear in the event logs.
CAUSE
These symptoms occur when multiple Move User operations are run
simultaneously. While the error is seen in the Administrator program, the
actual error has occurred in the Store process on the server. Move User
threads in the store become deadlocked and none can proceed.
WORKAROUND
To work around this problem:
- Run only a single instance of the Move User operation.
STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 4.0. This problem has been corrected in the latest U.S. Service
Pack for Microsoft Exchange Server version 4.0. For information on
obtaining the Service Pack, query on the following word in the Microsoft
Knowledge Base (without the spaces):
Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.0. This problem has been corrected in the latest U.S. Service
Pack for Microsoft Exchange Server version 5.0. For information on
obtaining the Service Pack, query on the following word in the Microsoft
Knowledge Base (without the spaces):
| Modification Type: | Minor | Last Reviewed: | 4/28/2005 |
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| Keywords: | kbbug kbusage KB151992 |
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