Huge Downlevel Print Job Causes File Cache to Grow (151778)
The information in this article applies to:
- Microsoft Windows NT Server 4.0 Terminal Server Edition
- Microsoft Windows NT Workstation 4.0
- Microsoft Windows NT Server 4.0
This article was previously published under Q151778 SYMPTOMS
When a downlevel client sends a huge print job to a Windows NT printer
shared on the Microsoft Windows Network, the file cache on the server grows
near to the size of physical memory.
NOTE: Downlevel clients include LAN Manager 2.x clients for MS-DOS and
OS/2, MS-DOS Microsoft Network Client 3.0, Windows for Workgroups 3.x, and
Windows 95. A Windows NT computer can also be a downlevel client when it
has a local driver installed and prints to the printer share.
If you examine performance counters while this happens, you notice the
counter for the file cache (Memory: Cache Bytes) is very high while the
process working sets decline (Process: Working Set, instance _Total).
CAUSE
When the server service opens downlevel spool files it does not use the
flag FILE_FLAG_SEQUENTIAL_SCAN. Therefore, Cache Manager increases the file
cache when data is read or written since it expects the application to need
it again.
RESOLUTIONTo resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the
Microsoft Knowledge Base:
152734 How to Obtain the Latest Windows NT 4.0 Service Pack
STATUSMicrosoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.
| Modification Type: | Minor | Last Reviewed: | 9/23/2005 |
|---|
| Keywords: | kbHotfixServer kbQFE kbbug kbfix kbprint KB151778 |
|---|
|