Error Msg: "Unable to change password" 0xC00000E5 (151711)


The information in this article applies to:

  • Microsoft Windows NT Server 3.5
  • Microsoft Windows NT Server 3.51
This article was previously published under Q151711

SYMPTOMS

You receive the following error when trying to change your password from a Windows NT 3.5 or NT3.51 Workstation or Server in a Windows NT domain:
Unable to change your password on this account.
Error: 0xC00000E5

CAUSE

This might be caused by a UNIX server's having the same name as the NT domain, interfering with the NT stations' ability to change passwords.

WORKAROUND

Take the UNIX computer offline then try to change your password again. If taking the UNIX computer offline resolves the problem, you will need to either rename the UNIX server, rename the NT domain, or make all password changes at the NT primary domain controller console.
Modification Type:MajorLast Reviewed:11/4/2003
Keywords:KB151711
©2003 Microsoft Corporation. All rights reserved.