XADM: 4.0 Proxy Address Generator and Scandinavian Characters (151700)

SYMPTOMS

When you add a new mailbox to a computer running Microsoft Exchange Server and the name includes an extended character such as an "a" or an "o" with an umlaut, the character is converted to ae or oe (respectively) in the X.400 and SMTP proxy addresses. This also happens with the generation of the common name. This is correct for German names but it is incorrect for Scandinavian names. To make sense to Scandinavian users, these characters should instead be converted to a and o.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 4.0. This problem has been corrected in the latest U.S. Service Pack for Microsoft Exchange Server version 4.0. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

MORE INFORMATION

After the fix is applied, in generating proxy addresses, the mapping of the extended characters will be based on the Microsoft Exchange Server locale, not where the Microsoft Exchange Server Administrator program is running. However, when generating the common name, the mapping will be based on the locale where the Microsoft Exchange Server Administrator program is running.

The fix eliminates the unwanted character mapping. The following languages (locales) trigger the conversion of extended characters in a way that makes sense to Scandinavian users:

Danish
Faeroese
Finnish
Icelandic
Norwegian
Swedish