SNADS and PROFS Addresses Have Wrong Gateway Information (151518)
The information in this article applies to:
- Microsoft Exchange Server 4.0
- Microsoft Exchange Server 5.0
- Microsoft Exchange Server 5.5
This article was previously published under Q151518 SYMPTOMS
If you create PROFS or SNADS custom recipients in Microsoft Exchange that
are propagated via directory synchronization (dirsync) to MS Mail, these
recipients may contain invalid gateway names in the address.
CAUSE
When a PROFS or SNADS address is propagated via dirsync into Microsoft
Exchange, the gateway portion of the address is stripped out to make it
Microsoft Exchange-compatible. This gateway information is stored in the
Imported-From field of the recipient's Raw Properties.
On outgoing mail, Microsoft Exchange reconstructs the address using the
Imported-From attribute. With Custom Recipients, there is no information
in
the Imported-From field and Microsoft Exchange defaults to the gateway
names of MSPROFS for PROFS recipients and MSSNADS for SNADS recipients.
When these addresses are propagated to the MS Mail Global Address List
(GAL), the invalid gateway information makes the addresses unusable.
RESOLUTION
There are three possible workarounds for this issue, depending on your
configuration:
- Create the PROFS and SNADS custom recipients in a container that is
not exported for dirsync.
- If your DXA is acting as a server, do not request PROFS or SNADS
address
types from the requestors. The address will be represented by its MS
proxy type.
- Use Directory Import with a custom .CSV file to import the PROFS and
SNADS addresses containing the proper GATEWAY/NODEID/USER format. This
will import all proper information to the Imported-From raw property
field. These addresses may then be safely included in dirsync.
| Modification Type: | Minor | Last Reviewed: | 4/28/2005 |
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| Keywords: | kbother kbprb KB151518 |
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