Top Articles on Microsoft Product Support Offerings (151292)

SUMMARY

INSTRUCTION

The Knowledge Base is available on the World Wide Web and The Microsoft Network. You can also access the Knowledge Base if you purchase a Microsoft TechNet compact disc subscription.

The Microsoft Knowledge Base on the World Wide Web

Connect to the Knowledge Base by using the following address

http://support.microsoft.com/support/default.asp

and follow the detailed instructions on the page.

ARTICLE LISTING

ITEM ID ARTICLE TITLE                                                PAGES
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GL0907  Microsoft Support Network Overview. This Application Note
        details the various technical support services Microsoft offers
        its customers. The two-page Microsoft Support Network Priority
        Support Order Form is included.                                 13
GL1012  Phone Numbers for Microsoft Support Network and Related Services 6
Q115389 Obtaining Knowledge Base Articles on the Internet. This article
        explains how to access Microsoft Knowledge Base articles
        (technical information about Microsoft products, fix lists,
        documentation errors, and answers to commonly asked technical
        support questions) on the Internet through an FTP service
        (ftp.microsoft.com).                                             5
Q102346 Microsoft Product Support Options Questions & Answers            3

End of listing.