IBM Twinax Link Service Install Failure in SNA Server 2.11 SP1 (150865)
The information in this article applies to:
- Microsoft SNA Server 2.0, when used with:
- the operating system: Microsoft Windows NT
- Microsoft SNA Server 2.1, when used with:
- the operating system: Microsoft Windows NT
- Microsoft SNA Server 2.11, when used with:
- the operating system: Microsoft Windows NT
- Microsoft SNA Server 2.11 SP1, when used with:
- the operating system: Microsoft Windows NT
This article was previously published under Q150865 SYMPTOMS
When you try to start the SNA Server service in SNA Admin, the status may
go to Pending and back to Inactive. The System Event log may also contain
the following Event ID 7001 message:
The SnaServer service depends on the SnaTdlc1 service which failed to
start because of the following error: The file could not be found.
CAUSE
The IBM Twinax Link Service is not installed properly if you install SNA
Server 2.11, then update immediately to SP1 without first installing the
IBM Twinax link service, or installing from the SNA Server version 2.11.sp1
compact disc.
The files: Ibmtdlc.sys and Snatdlc.dll are not copied into the \Sna\System
directory from the \Sna\System\Hwsetup\Ibmtdlc directory.
NOTE: This does not occur with other link services, such as the Andrew
Twinax Link service or the Barr SDLC Link service.
WORKAROUND
Either copy the Ibmtdlc.sys and Snatdlc.dll files into the \Sna\System
directory or remove and reinstall the IBM Twinax Link Service.
STATUS
Microsoft has confirmed this to be a problem in SNA Server version
2.11.sp1. We are researching this problem and will post new information
here in the Microsoft Knowledge Base as it becomes available.
| Modification Type: | Major | Last Reviewed: | 11/26/2003 |
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| Keywords: | kbbug kbenv KB150865 |
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