TMGR: Actual Work May Be Incorrect from Outlook or Schedule+ (150634)


The information in this article applies to:

  • Microsoft Team Manager
This article was previously published under Q150634

SYMPTOMS

If a Microsoft Team Manager task with Actual Effort/Work in Microsoft Schedule+ or Microsoft Outlook is changed following an update to the task in Microsoft Team Manager for team members so that the Actual Effort/Work is the same and the Percent Complete is changed to 0%, the Actual Effort/Work may reset to zero when updating the Microsoft Team Manager for team members a second time.

CAUSE

On the second update, the only information reported to Microsoft Team Manager for team members as changed is the Percent Complete because the Actual Effort is the same as it was during the previous update. Microsoft Team Manager for team members calculates Actual Effort based on the new changed data. Therefore, the Actual Work is removed and set to zero.

WORKAROUND

To avoid this behavior, do one of the following:

  • Send an update after removing the Actual Effort from the task.
  • Enter a different value for both Actual Effort and Percent Complete before sending the second update.
Modification Type:MinorLast Reviewed:8/17/2005
Keywords:KB150634
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